Bottom Line Up Front:
- Human performance is a major factor in overall system performance
- Humans are increasingly the bottleneck for system performance
- Human factors engineering design drives human performance and thus system performance
Why care about humans?
In many system development efforts, the focus is on the capabilities of the technology: How fast can the jet fly? How accurately can the rifle fire?
We can talk about the horsepower of the engines and the boring of the rifle until the cows come home, but without a human pressing the throttle or pulling the trigger, neither technology is doing anything. A major mistake many systems engineering efforts experience is neglecting the impact of the human on the performance of the system.Read More